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Worth to know - your holiday in the ALPIANA – green luxury Dolce Vita Hotel

Questions about arrival and departure, the rooms or other topics? Here you will find what you are looking for!

Packages and reservation confirmation

A booking only become binding after receipt of a booking from you, followed by confirmation in writing from us. Please note the hotel's cancellation conditions.

Arrival & departure

Your room is available from approx. 3.00 p.m. and must be vacated by 11.00 a.m. If you would like to arrive earlier or depart later, you can have access to changing rooms, so that you can enjoy the treatments and services of our spa from the moment you arrive. Please call us and let us know if you intend to arrive later than 8.00 p.m.


All rooms & suites have a balcony, mini bar, TV (satellite and digital), radio and a safe.


We accept credit card payment with Mastercard and Visa, as well as EC cards and cash.


Please note: pets are not allowed in our hotel.


General cancellation conditions: For cancellations for other reasons the general cancellation conditions apply, which allow free cancellation up to 2 weeks before arrival. In the event of cancellation within this period or early departure, the respective gourmet board price per person and day less 30 euros will be charged for unused services.
If required by law, the scope of services may be reduced. This has no effect on the room price. We would like to inform you that the currently valid Covid-19 hygiene regulations, rules and laws must be observed, which may change at any time due to legislation.

Travel cancellation insurance

We recommend our great value travel cancellation insurance. We can provide a registration form on request. We cannot provide a refund for meals which were not eaten.

Upon release of a new pricelist or an increase in VAT, all previous pricelists lose their validity.

"The outstanding courtesy of family Margesin and team is unique."

Roma, August 2022 - Tripadvisor

"The ALPIANA has long been our preferred address in South Tyrol!"

Dieter, September 2021 - HolidayCheck

"Relaxing days, excellent cuisine and thoughtful service!"

Peter, January 2021 - Tripadvisor

"The paradise: Not to be missed!"

Andrea, August 2022 - Tripadvisor

"Perfect food and absolutely courteous staff. The boss is hospitality personified!"

Karl-Heinz, September 2022 - HolidayCheck

"Excellent luxury hotel for connoisseurs!"

Miet, August 2022 - HolidayCheck

"The breakfast is one of the best we have enjoyed in around the world!"

Francesca, June 2022 - Tripadvisor

"Wonderful hotel situated in a unique location. Fantastic view and beautiful spa area."

Martin, May 2023 - HolidayCheck

"Fantastic location, excellent food, qualified and friendly staff, and above all a welcoming host family!"

Alberto, September 2022 - Tripadvisor

"The waiters, receptionists and as well as the family Margesin were extremely friendly."

Roberta, August 2022 - Tripadvisor

"Wonderful pools, absolute peace and a super relaxing view!"

Codogni, August 2022 - Tripadvisor

"Dreamlike position, excellent family-run hotel!"

Thomas, November 2021 - Tripadvisor

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