Propst Wieser Weg 30 . 39011 Völlan/Lana near Meran in South Tyrol
F +39 0473 568143 . . VAT-ID

Holiday cancellation protection

New cancellation conditions

100% flexibility: For the whole year 2020 there will be no fees for cancellations due to Corona issues! You've never been on holiday this flexible before! This year we all have to be a little flexible and support each other.

Cancellations for Corona reasons must be made in written form at least 24 hours before your planned arrival. The valid reason for a free cancellation or rebooking for Corona is the following: Border closures, official travel warnings of your country of origin as well as illness from coronavirus in the own family (to be confirmed with a medical certificate).
For bookings at the ALPIANA Resort no deposit is required.
For cancellations for other reasons we refer to the general cancellation conditions which allow a free cancellation up to 2 weeks before arrival. In case of cancellation within this period or early departure, the respective gourmet board price per person and day less 30 Euro will be charged for unused services.

If required by law, the scope of services may be reduced. This has no effect on the room price. We would like to point out that the currently valid Covid-19 hygiene regulations, rules and laws must be respected, which may change at any time due to legislation.

Just in case…

In the case of cancellation of room reservations within a period of 2 weeks prior to your arrival, as well as late arrival or early departure, the respective ¾ Luxury Board price per person per day minus € 30 flat rate will be charged for services not claimed. For this reason we recommend that you take out an inexpensive holiday cancellation policy. All costs incurred because of cancellation will be covered by the insurer. You can take out holiday cancellation protection insurance here.

We are looking forward to seeing you here at Dolce Vita Hotel ALPIANA RESORT soon!

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